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Careers FAQ

CAREERS FREQUENTLY ASKED QUESTIONS

When do I need to be available for work?

For most of our support staff roles it is best if you can work the full season from mid-November through until mid-April. We do offer short term contracts so if you are not available for the entire season, you should still apply - just let us know your availability in your application.

For all new snowsports instructors you must be available to start work by the 3rd December. We have a variety of end dates available

  • 31-Jan-19
  • 28-Feb-19
  • 7-April-19

I'm happy to do any kind of ski job, what should I apply for?

Take a good look at the information available on each of the positions and ask yourself the following questions:

  • Do I want to work inside or outside?
  • Do I enjoy working with children?
  • Do I enjoy working unsupervised & physical labor?
  • Do I have previous experience in an area we are recruiting for?

Do you have many different nationalities in your team?

Yes, GoSnow is a very diverse team. Our instructors & Support staff last year with over 23 different nationalities represented. The majority of our staff are from Australia, New Zealand, Canada, Argentina, Chile, Spain, England, Japan, Denmark and other European countries. This makes GoSnow a very diverse and interesting place to work!

Can I get second job while working at GoSnow?

Absolutely - it is a great way to earn some extra spending money! Just make sure you talk to your manager before hand to ensure that it will fit around your role at GoSnow.

For some junior instructor roles or for staff who plan to focus on their training/exams during our quieter periods we recommend coming prepared with extra savings or looking for a second job to supplement your hours.

I am travelling with a friend/partner, will they also get a job at GoSnow?

If you are both suited to positions within GoSnow we can certainly try to accommodate this.  GoSnow is part of the HTM group which has several different companies and opportunities for employment.  If a position is not available within GoSnow for both of you, then we may have you fit in to a more suitable role within one of the other companies. 

How much work will there be during the season?

Just like all other ski resorts the start and end of the season seems to be quieter so you can expect there will be fewer hours to work then. Our peak season runs for 4 weeks over the Christmas and New Year period and then another peak over Chinese New Year and there will generally be plenty of hours at this time. 

Our Snowsports Instructors will work a 5 day on 2 day off roster during non peak periods & 6 days on 1 days off during non peak periods.

All support staff roles will work 4 days on 3 days off during non peak & 5 days on 2 days off during peak.

You will be provided with further information on expected hours if you are successful in obtaining an interview.

How does the recruitment process work?

Support staff positions will go through a two-stage interview process. The first being a competency-based interview with HR. Support staff applicants successful at the first stage will then be passed on to the department manager for the final interview. 

Instructor applicants will have one interview with the Snowsports Director or a GoSnow In-Resort Recruiter

In person interviews are planned to be held in Australia and New Zealand resorts in July and early August 2018. The interview dates will be fixed at each resort and applicants will be required to attend one of the dates available.  Information nights are held in each in-resort interview location during July & August. We recommend that all applicants who have been selected for an interview, or any staff interested in applying attend these events. The purpose of the event is to provide specific information about working Niseko, pay & work assignment types & accommodation.

What type of visa do I need and can you help me with this?

Valid Japanese working visas are required for all positions- General visa types are;

Japanese Working Holiday Program – for more information about eligibility please visit http://www.mofa.go.jp/j_info/visit/w_holiday/

Skilled Labor Visa (Instructor Positions only) – Please click here for information on eligibility

Humanities Visas (For non-instructing positions) For applicants who have finished a minimum bachelor’s university degree. Please note you are not permitted to instruct on these visa types.

GoSnow can assist with skilled labor Visa and Humanities Visa application – please note that official documentation is required in order to obtain these visas

Is there staff accomadation available?

Staff Accommodation Is available for all full time (and limited short term positions) We have a number of different housing options available in Hirafu Village and Kutchan, GoSnow provides a convenient staff shuttle bus. Cost of accommodation is dependent on the room type you select and can vary from ¥45,000 - ¥76,000 per month (plus utilities)

We have a variety of housing options available including

  • Lodge style share housing
  • Appartments
  • Single rooms (for senior staff only)

Are there transport options to get around the village, or between Kutchan & Hirafu Village?

A staff shuttle is in operation for the duration of the winter season and will transport staff between locations within Kutchan and Hirafu. This includes scheduled stops at the grocery store. The shuttle time table is provided to you and staff member can get on and off at their desired location

Do you provide staff uniforms?

We will provide you with the majority of your uniform. However, there are a few things you need to provide yourselves dependent on your position. GoSnow Instructors and outdoor staff will need to provide their own base layers, beanie, goggles, gloves and snowsports equipment. GoSnow Guest Services: Black, tidy trousers.

Do I need to speak Japanese?

You will find English spoken more than Japanese in Hirafu village in the winter, but if you go 10 minutes down the road you are back in the Japanese countryside. It is respectful to know a few words of Japanese when you are communicating and we encourage you to learn the basics!

Will I get a lift pass?

All GoSnow employees will receive a Niseko United all mountain lift pass

What facilities do you have for staff?

We have two locker rooms at the two base areas of Hirafu Mountain, located at the Gondola & Family Base areas. Both locker rooms are ski in ski out and include:

  • Ski/board storage
  • boot drying room
  • personal lockers for staff
  • lunch & rest area
  • kitchen facilities 

Can I take holidays during the season?

yes, there are times during the season in which we encourage staff to take some extra days to explore all that Niseko & Hokkaido have on offer. Generally these include some time in Mid January & March.

You will be provided with specific dates during orientation which are available for some staff to take extra days off. All leave days will need to be approved by your manager and will be subject to business demands.

Why you’ll love working with us

  • Great range of affordable accommodation in Niseko village and Kutchan
  • Priority lift lines access
  • All Mountain season passes
  • Great training programs with the best in the business
  • Competitive pay and incentive program
  • Consistent teaching hours throughout the season
  • Education reimbursement program
  • The best powder experience of your lifetime
  • Ski in/out lunch & locker room facilities

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