This is a diverse and fun role for people who love children! As a Kids Assistant you are a key part in ensuring smooth daily operation of the business and providing priceless experiences. You are a great communicator, flexible, reliable and eager to continue learning and improving.
What you’ll be doing
- Provide a high level of customer service and continually strive to exceed our guest’s expectations
- Daily set up and pack down of the children's area
- Coordinating the guest registration process and ensuring a smooth check in for all children
- Assisting with with parent inquiries and managing any complaints
- Supervision of children during breaks
- Serve snacks, drinks and lunch - paying special attention to any allergies or special dietary requirements.
- Maintaining cleanliness of all facilities
- General administration tasks as requested by the Children's Manager/Supervisor
- Assisting our kids program instructors to organise their classes and assistance with lessons in the magic carpet learning area
- Assisting with the weekly program fun days
Skill Requirements
- Be able to obtain a valid Japanese Working Holiday Visa
- Current First Aid certificate desirable
- Previous experience and a strong aptitude for working with young children
- Dedicated to providing a memorable experience for our youngest and most important guests.
- Be highly motivated and proactive in your day to day work
- Have a positive attitude and excellent communication skills
Job particulars
Employment Period and Hours of Work
- Full season contract is from December - April
- Short season contract is from December - February
- Shift times are generally 8.30am - 4.30pm
- 4-5 shifts per week dependent on business operations
Pay Rate
- ¥1300-¥1400 per hour depending on qualifications and experience
- 25% overtime rate for hours worked above prescribed working hours for the month.
Job Benefits
Lift Passes
- Your own Free Grand Hirafu season lift pass is offered.
- Opportunity to upgrade to an All Mountain season lift pass at a reduced rate.
- For those of you who do not require a lift pass, you will be offered a bonus payment of ¥20,000.
Accommodation
- Each of our accommodations is subsidised to bring you housing at an affordable price.
- Singles, twin shares (doubles for couples) and quad shares in a range of locations to suit a variety of budgets.
Discounts on HTM's services
- Discounts available on bookings made by staff at Niseko Central, Ki Niseko and Skye Niseko and also all HTM services including Kumo Restaurant, An Dining, YamaSport rentals and Ryko and Ki Spa.
Free Ski or Snowboard Lessons & Workshops
- Free ski/snowboard group lessons & workshops (availability dependent)
