This is a diverse and fun role for people who love children! As a Kids Assistant you are a key part in ensuring smooth daily operation of the business and providing priceless experiences. You are a great communicator, flexible, reliable and eager to continue learning and improving.
What you’ll be doing
- Provide a high level of customer service and continually strive to exceed our guest’s expectations
- Daily set up and pack down of the children's area
- Coordinating the guest registration process and ensuring a smooth check in for all children
- Assisting with with parent inquiries and managing any complaints
- Supervision of children during breaks
- Serve snacks, drinks and lunch - paying special attention to any allergies or special dietary requirements.
- Maintaining cleanliness of all facilities
- General administration tasks as requested by the Children's Manager/Supervisor
- Assisting our kids program instructors to organise their classes and assistance with lessons in the magic carpet learning area
- Assisting with the weekly program fun days
Skill Requirements
- Be able to obtain a valid Japanese Working Holiday Visa
- Current First Aid certificate desirable
- Current Working with Children check
- Previous experience and a strong aptitude for working with young children
- Dedicated to providing a memorable experience for our youngest and most important guests.
- Be highly motivated and proactive in your day to day work
- Have a positive attitude and excellent communication skills
Job particulars
Employment Period and Hours of Work
- Full season contract is from the start of December - the end of March
- Short season contract is from the start of December - the end of February
- Shift times are generally 8.30am - 4.30pm
- 4-5 shifts per week dependent on business operations
Pay Rate
- ¥1350-¥1650 per hour depending on qualifications and experience
- 25% overtime rate for hours worked above prescribed working hours for the month.
Job Benefits
Lift Passes
- Your own Free Grand Hirafu season lift pass is offered.
- Opportunity to upgrade to an All Mountain season lift pass at a reduced rate.
- For those of you who do not require a lift pass, you will be offered a bonus payment of ¥30,000.
Travel Support Bonus
- ¥30,000 travel cost support bonus upon contract completion.
Subsidised Accommodation and Staff Shuttle
- Subsidised staff accommodation available starting from ¥5,000 per month quad share, ¥15,000 twin share (or double for couples) with all utilities and WiFi included.
- Free Staff shuttle available to transport you between Hirafu Village and Kutchan Town .
Free Ski or Snowboard Lessons & Workshops
- Free ski/snowboard group lessons & workshops (availability dependent)
Discounts on HTM's services
- sDiscounts on stays, restaurants, rentals, massages and more with HTM operated businesses.
Future opportunities in Niseko with the company
- For the best performing seasonal staff, we will want you back and can potentially sponsor a working visa for future seasons (provided you meet the sponsorship criteria). Full-time career options are also available.
