Our managers are leaders who are passionate about teaching snowsports and the ongoing development of our team. You will be committed to providing a high quality guest experience and ensuring effective delivery of products.
A natural leader, you will be passionate about cultivating a culture of excellence providing staff training & development. You will be highly professional, organised and efficient in the day to day operations of your department.
What you’ll be doing
- Reporting to the Snowsports Operations Manager, you will be managing your team of instructors at your primary department in the daily delivery of lessons.
- Duties will include supervising program line ups including guest registration, assigning instructors to levels, managing lesson splits and providing support to the instructors as required.
- Final approval of the schedule and daily run sheets to ensure fair allocation of work and lesson levels according to the priority system
- Conducting daily meeting’s – summarizing safety, procedural and service points.
- Be responsible for managing any issues which arise during the day. This will include investigating and resolving issues where necessary and escalating any problems to the Snowsports Operations Manager
- Identifying areas for product improvement and enhancement
- Ensure staff are meeting our snowsports policies and procedures at all times, including our professional appearance policy
- Be responsible for creating a culture of excellence, enthusiasm and passion for teaching snowsports
Qualifications and job requirements
- APSI Level 3 or equivalent ISIA certification
- Previous snowsports supervisory experience would be highly regarded
- Be able to obtain a valid Japanese Working Visa, or meet the requirements for a sponsored visa
- Demonstrated leadership, customer service and conflict resolution skills
- Organized and ability to multi-task
- Meet our standards for our snowsports professional/appearance policy.
Job Particulars
Employment Period and Hours of Work
- Manager contracts run from Mid November until Mid April. Exact contract dates will be provided at application
- Generally 5 days per week, around 40 hours per week
- Peak season may require additional days and hours of work
Seasonal Salary
- Salaries range from ¥2,500,000 to ¥2,700,000 depending on experience and qualifications
- Paid holiday days are included in contract
Job Benefits
Lift Passes
- An All Mountain season lift pass is provided
Accommodation
- Each of our accommodations is subsidised to bring you housing at an affordable price.
- Singles, twin shares (doubles for couples) and quad shares in a range of locations to suit a variety of budgets.
Discounts on HTM's services
- Discounts available on bookings made by staff at Niseko Central, Ki Niseko and Skye Niseko and also all HTM services including Kumo Restaurant, An Dining, YamaSport rentals and Ryko and Ki Spa.
